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At Luxury Shukra, we strive to provide you with the best shopping experience. Please review our return policy carefully for details on our return and exchange process.
1. Return & Refund Eligibility:
- You may request an exchange or return within 5 days of receiving your order.
- Returns are available based on your reason and product condition.
- Refunds are available.
- Once we receive your returned item, please allow up to 16 days for the refund to be processed.
2. Eligible Items for Exchange:
- You can request an exchange for items that are unused, unworn, and in their original packaging with all tags and labels intact.
- We do not accept exchanges for personalized or custom-made items.
3. How to Request an Exchange:
- Contact our customer support team at 6303201341, [email protected] within 5 days of receiving your order.
- Provide your order number and a brief reason for the exchange request.
- Our team will guide you through the exchange process and provide you with a return authorization.
4. Return Shipping:
- Return the package to our delivery agent.
- Or you can Drop product at below location
- 11-25-668, 1st bank colony, kothawada, warangal, telangana, 506002
5. Exchange Processing Time:
- Once we receive your returned item, please allow up to 10 days for the exchange to be processed.
- Exchange items will be shipped to you as soon as the processing is complete.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at 6303201341, [email protected] , and we will provide instructions for a replacement.
7. Cancellation of Exchange:
- If you wish to cancel your exchange request, please inform us as soon as possible before the processing is complete.
8. Contact Us:
- If you have any questions or need assistance, please don’t hesitate to contact our customer support team at [email protected] .
Thank you for choosing Luxury Shukra for your shopping needs. We appreciate your trust in us and are here to assist you with any exchange requests.
Luxury Shukra , www.luxuryshukra.in, 6303201341, [email protected]